Blog Layout

SEO: What is it and does it REALLY matter?

Pam Goodchild • December 13, 2021

SEO: What is it and does it REALLY matter?

black SEO text on yellow background with a magnifying glass as the O

SEO, or Search Engine Optimization, seems to be a confusing, mysterious, and rather intimidating “entity” for most small businesses. Especially for new business owners. But, honestly, it truly is a nuts and bolts, steeped in reality business approach. We all need to be mindful of what it is, what it does, and consistently work on improving it over time. Like all things in your business, good SEO requires commitment, but it is totally worth it when your ideal customers consistently find your website and your business grows as a result. 


Did you know that, according to Digital Commerce 360, online purchases now account for 20% of US retail sales? e-commerce grew 44% in 2020 over the previous year? That alone is an indicator that
buyers are going to the Internet to do their business. Did you also know that, according to Google, there are 200 million active websites on the Internet? That is a lot of websites that you are competing with for attention. This is why it is critical that your website is optimized for SEO – so you can be at the top of your game - and be seen online before your competitors!


You might have just gone live with the most aesthetically pleasing website you’ve ever seen, but that’s got little to do with SEO. Unfortunately, unlike in the “Field of Dreams” movie, websites are not a case of “If you build it, they will come!” SEO cares about the behind-the-scenes part of your website and that is what search engines crawl (or index) - not what your ideal customers see online. The biggest obstacle to being found online is balancing the look and feel of your website with the page descriptions, headers, keywords, image size, pop-ups, and general ease of use of your website in the “mind” of the search engine. And here’s the kicker: you have to update your website on a regular basis. Adding new and relevant blog posts, images, products, and services will help keep it current in the eyes of a search engine. 


Knowing your ideal customer is huge! Consider your website as the hub of your business and the epicenter of your marketing plan. Pointing your social media accounts to your website will refer some traffic from your existing followers. But to build your business, you will need to grow that circle of influence, and getting your website on the screens of your ideal customers is the tipping point. Keywords used in your content, blog posts, and page descriptions will help bring your website up in search engine results pages. Therefore, it is key to know what keywords and queries people typically use to find businesses like yours. If you’re not sure what people search for, start asking! You can ask your colleagues, regular customers, people you network with - anyone you feel would have a sense of your business. But keywords are just one part of the process.

BizBolster SEO Cycle

As of May 2021, Google moved user-friendliness to the top of the list for what their algorithms look for when completing searches. User-friendliness refers to page load speeds, mobile responsiveness, security, font legibility, data accessibility, and more - basically anything that impacts how easy it is to actually use your website and find what the visitor is looking for. For example, two of the issues Google specifically called out as negative factors in their May 2021 update were pop-ups that block data and not having a security certificate (SSL). Page load speeds are also high on this list, and rightfully so, since speed is so critical for a positive user experience. Unfortunately, we are limited on most platforms in terms of how much we can do to impact page load speeds. However, optimizing your images for mobile, hosting videos on YouTube instead of your website (and linking to them), and avoiding RSS feeds or social media feeds on your website will all help page speed. Some other factors that can improve SEO include: alt text on all images since search engines can’t “see” an image; improved accessibility (ADA-compliance techniques); backlinks to your website, especially from websites with extensive traffic; and using a proper hierarchy in terms of headings on pages of your website.

Good SEO is not something you can buy – you can’t PAY to show up first. As a matter of fact, Google can’t even pay or force their own sites to show up first in Google searches! It’s ironic, but Google owns and runs over 7,000 websites and even they have to implement solid SEO strategies to show up first! 


Have you set up your FREE Google Tools for SEO yet? If not, we offer a Google Tools Setup package. Tools such as Google My Business, Search Console, and Google Analytics are key to telling Google your website exists and how to find it. Google My Business is also great for getting more attention on your business, even more so than social media in many cases. We encourage all businesses to post regularly to Google My Business, especially if you have a visual business where images are great for promotion. 


One important thing to remember about
SEO is that it is not something you can do once and forget about and it takes time to see the results. As we have said here, there are many things that need to be done upfront to get to the level you want, but it also takes ongoing maintenance to maintain your standing once you get there. In addition to everything listed here, a significant part of SEO is staying on top of all of the changes being made with algorithms and search engine criteria then implementing improvements in accordance with those changes. Once you achieve the SEO goals you want, it is also critical to understand how you got there so you don’t undo the progress made. For example, one of our clients had her website listed on a very popular website, which significantly helped her ranking. Without realizing the impact, she cancelled the subscription, therefore removing the listing, and is now several pages deep in searches instead of on page one as she was before.


It is also important to understand that
SEO takes time, typically 3-6 months, to see real results. The worldwide web is enormous and any changes have to propagate across multiple servers and an enormous amount of data. Think of it like a huge filing cabinet where 200 million-plus websites are indexed and filed and every change has to be re-filed. In short, it is not an instantaneous or easy process, which are the main reasons we recommend getting help! This is definitely one of those areas where we encourage you to let us take on these technology challenges we love and excel at while you focus on what YOU love and are passionate about! 


At BizBolster Web Solutions, we offer several SEO packages for small businesses, including the Google Tools Starter package; Basic SEO services; Advanced Local SEO services; Advanced National SEO services; Reputation Management to improve your reviews (another area that impacts SEO); and Google My Business updating services. You can find the details for these services at
https://www.bizbolster.com/seo - and you can also request a full SEO report while you are there! However, before making any decisions, we do recommend a 15-minute call with Lori to discuss what options make the most sense for your business. To set up a call, select “Breakthrough Session” on our “Let’s Chat” page: https://www.bizbolster.com/connect



Reference Links: 

Digital Commerce 360: 5 eCommerce data forecasts from 2021 to stay ahead
Logistyx Technologies: 2020 Proved an Enormous Year for E-Commerce Growth with Lessons for 2021
Inside Google Marketing: 3 ways we think about SEO
techjury: How Many Websites Are There in 2021?

By Lori Osborne February 21, 2025
Your website is your digital handshake - the first impression potential clients get when they discover your brand. But what if that first impression is COSTING you business instead of bringing it in? The harsh truth? Most websites aren’t doing their job. And the biggest mistake that keeps businesses invisible online isn’t a lack of traffic, fancy design, or even outdated branding. It’s unclear messaging! Why Expertise Alone Isn’t Enough You might be the best in your field. You might have spent years speaking on stages, coaching high-level clients, or publishing valuable insights. But if your website doesn’t clearly communicate: Who you help What you do Why you’re the best choice Then potential clients, event organizers, and media opportunities will pass you by. They will bounce to someone else who makes their expertise clearer—even if that person has half your experience. What Your Website Says About You (Without You Realizing It) Imagine an event organizer searching for their next keynote speaker. They land on your website, but instead of a clear, compelling message, they see: A vague tagline that doesn’t explain what you specialize in No clear next step to book you or request a media kit A homepage filled with inspirational quotes, but no real proof of your impact Within seconds, they leave and find someone else. Or consider a corporate decision-maker looking for a consultant to help their executive team. They visit your website but can’t find: A clear description of your signature framework or methodology Case studies or client results that prove your effectiveness A direct way to schedule a call Instead of chasing down details, they move on to a competitor whose website makes their value immediately obvious. Your website should work for you 24/7, acting as a client-attracting and opportunity-generating machine. If it is unclear, vague, or overwhelming, it is actively pushing high-value opportunities away. Three Quick Fixes to Boost Authority & Visibility The good news? You don’t need a complete overhaul to fix this mistake. A few strategic tweaks can turn your website into a high-converting, authority-building platform. 1. Make Your Headline Crystal Clear Your homepage headline should instantly communicate your unique value. What it should NOT be: “Inspiring change through leadership and transformation.” “Empowering others to reach their full potential.” “Welcome to my website.” What it SHOULD be: “Helping Organizations Develop High-Performance Leaders Through Executive Coaching.” “Keynote Speaker on Leadership & Influence | Trusted by Fortune 500 Companies.” “Helping Entrepreneurs Scale Their Businesses Without Burnout.” Pro Tip: If an event planner, potential client, or media contact can’t tell exactly what you do within three seconds, your headline needs work! 2. Speak Directly to Your Ideal Clients (Not Everyone) Many Thought Leaders make the mistake of keeping their messaging too broad, trying to appeal to everyone. Generic messaging: “Helping people create success.” Vague promises: “Unlock your full potential.” Instead, speak directly to your audience: “I help women in tech advance to leadership roles with confidence.” “I train corporate teams to master resilience and productivity.” “I help entrepreneurs turn their ideas into bestselling books.” When your messaging calls out your specific audience, they immediately feel like you understand them. This builds trust and positions you as the go-to expert in your space. 3. Add a Clear Call-to-Action (CTA) Everywhere Many Thought Leaders hide their call-to-action - or worse, they don’t have one at all. If your visitors don’t know what to do next, they’ll leave. Your CTA should be: Clear (“Book Me for Your Next Event”) Consistent (Every page should have one) Action-Oriented (“Download My Speaker Kit”) Where to put your CTA: At the top of your homepage At the end of every section In your navigation bar On your About page Inside blog posts In your website footer Pro Tip: Test different CTAs to see what converts best. Instead of just “Contact Me,” try “Schedule a Strategy Call” or “Get My Leadership Training Guide.” Position Yourself as the Go-To Expert Your website should make it immediately obvious why clients, event organizers, and media should choose you. That means: Showcasing your expertise with testimonials, client results, and media features Building trust instantly with professional design, clear messaging, and credibility markers Making it easy to work with you by offering direct next steps for hiring, booking, or collaboration If your website does not position you as the expert, you will be overlooked, even by people who need exactly what you offer. How to Get the Right Clients and Opportunities Coming to You Fix your messaging: Make sure visitors instantly understand who you help and how Simplify your offer: Decision-makers should not have to dig through paragraphs to figure out what you do Add Authority markers: Reviews, testimonials, case studies, media features Make your website works: Clear CTAs, mobile optimization, SEO-friendly structure, accessibility Is Your Website Invisible? Let’s Change That If your website is not bringing in consistent, high-quality leads, it is time to fix what is keeping you invisible! Want a website that positions you as the go-to expert? Let’s refresh your website so you can attract, engage, and convert the right clients - without wasting time or losing business. Click Here to Book a Free Consultation today!
A colorful background with a yellow star that says 5.0 rating
By Lori Osborne August 5, 2024
Yes, reviews matter! Quite possibly more than you realize! But why are reviews so important? Quite simply: Reviews offer the power of someone else saying how incredible you are without you saying a word ! And with multiple reviews, it is the power of MANY people agreeing and sharing how incredible you are without you having to say a word. Reviews are a form of social proof, meaning that people often follow – and trust – the actions of others. Therefore, when a business demonstrates social proof through positive reviews, the likelihood of others purchasing their product or service is greatly improved. Getting Reviews At this point, you might be asking “But how do I get reviews?” . You have to ask for them! Unfortunately, I know, it is not always that easy! I have found many people are hesitant to ask, concerned that they will put the customer on the spot. Typically, though, most people won’t leave a positive review without being prompted to. It’s sad, but the average person will complain about a business they feel has wronged them before they think about praising a business. Therefore, you really do have to ask! And you usually need to ask more than once! I have found that having a Reputation Management program in place that sends texts and/or emails to your recently fulfilled clients drastically improves the chances of them leaving a review. It is even better when the system kindly asks more than once as a reminder since people are so easily distracted in today’s world. How do you get reviews? ASK FOR THEM!!!! Choosing a Reputation Management Program Now that you know that the most efficient and effective way to collect reviews is through using a Reputation Management service, how do you choose which Reputation Management program to use? The best Reputation Management services automatically post the review to other places, including your website, to improve visibility and your overall Search Engine Optimization (SEO). Even better is when the service reposts the review to your website and posts to your social media and Google Business Profile that you got a review! (Unfortunately, no Reputation Management program can directly repost the actual review to a different platform because all review platforms require a login to leave the review so the system knows it is legitimate.) Many Reputation Management programs do allow the customer to post their review to multiple locations very easily, including Google, Facebook, BBB, Yelp, and more. It is worth noting that research has shown that Google reviews are generally the most effective, but The Better Business Bureau (BBB) has also shown to be excellent for professional services. Exceptional Reputation Management programs also offer both written and video review options, which is fantastic since video is so effective for marketing these days! And since you usually just add a link to the program itself on your website (through an API), you don’t have to worry about it being text or video. The API (Application Programming Interface) takes care of that for you! Another option many Reputation Management companies offer is automatic replies to reviews. If you find that you and your team do not have (or make) the time to reply to reviews, this can severely hinder the success of having the reviews at all. In Brightlocal’s 2024 Review Survey, it was found that 93% of consumers expect a response to their review, and 34% expect the response within two to three days. Ideally, the response should come from the person working with the customer who left the review to ensure accuracy and authenticity. However, any response, even an AI-generated response, is far better than not leaving one at all.
Magnifying glass looking at WORDPRESS
By Lori Osborne March 6, 2024
Why do I say this and what do I recommend instead? Read on...
Share by: